If you were one of the tens of millions of AT&T customers whose personal data was leaked online in recent years, you could be eligible for up to $7,500 as part of a settlement.
The telecommunications company revealed in March 2024 that information belonging to millions of current and past customers had been leaked on the dark web. Four months later, AT&T said additional customer data had been illegally downloaded from a company workspace on a third-party cloud platform back in 2022.
Both incidents spurred lawsuits against AT&T, which has denied any wrongdoing.
Affected customers filed a consolidated class-action suit against the company in May. Two months later, AT&T agreed to establish two settlement funds totaling $177 million: a $149 million all-cash fund for customers affected by the first data breach and a $28 million all-cash payment for customers affected by the second data incident.
“While we deny the allegations in these lawsuits that we were responsible for these criminal acts, we have agreed to this settlement to avoid the expense and uncertainty of protracted litigation,” an AT&T spokesperson told Business Insider. “We remain committed to protecting our customers’ data and ensuring their continued trust in us.”
The deadline for eligible customers to submit a claim and receive settlement money is fast approaching. Here’s what affected AT&T customers need to know.
Who qualifies?
Kroll, a third party that manages class action settlements, said that eligible AT&T customers fall under two categories: AT&T 1 Settlement Class and AT&T 2 Settlement Class.
AT&T 1 Settlement Class refers to people living in the United States whose data — including names, addresses, telephone numbers, email addresses, birth dates, passcodes, billing account numbers, and Social Security numbers — were included in the first leak.
The AT&T 2 Settlement Class refers to any customers whose data was involved in the second leak, which could include information like phone numbers with which customers interacted and other data related to those interactions, such as the duration of calls or the number of times those numbers were contacted.
If your information was part of either breach, AT&T would have contacted you.
How much money could AT&T customers receive as part of the settlement?
Within the AT&T 1 Settlement Class, customers can submit a claim for a “Document Loss Cash Payment” of up to $5,000 for losses that happened in 2019 or later, “upon presentation of documentation that the losses are fairly traceable to the AT&T 1 Data Incident.”
They also qualify for a Tier 1 or Tier 2 cash payment, which is an alternative to the Document Loss Cash Payment and represents a pro rata share of the AT&T 1 Net Settlement Fund cash.
Under the AT&T 2 Settlement Class, customers are eligible for a Documented Loss Cash Payment of up to $2,500 for losses that happened on or after April 14, 2024. The Tier 3 cash payment is a pro rata share of the AT&T 2 Net Settlement Fund cash.
Kroll said some customers may be an “overlap settlement class member,” so they could walk away with a total of $7,500.
When is the deadline for submitting a claim?
Customers have until December 18 to submit a claim. Submitting a claim is the only way a settlement class member can receive a payment.
However, customers who want to opt out of the class member settlement benefits must do so by November 17. By opting out, customers retain the right to file other lawsuits relating to this case against AT&T in the future.
The United States District Court for the Northern District of Texas will hold a final approval hearing for the settlement on January 15, 2026.
