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Sen. Elizabeth Warren, D-Mass., didn’t use the free government tax-filing system she had spent years promoting when it became available in her state, records show.
As far back as 2016, Warren pushed for a free IRS online tax preparation and filing service, a precursor to what became Direct File. The senator touted it as a way for taxpayers to save time and money. When Direct File launched a pilot program serving Massachusetts for the 2024 tax-filing season, however, Warren’s publicly released tax return indicated that she opted to use a private accountant instead.
Warren was ineligible to use Direct File during the 2024 tax-filing season because she chose not to take the standard deduction that year. The standard deduction under the program is a restriction critics say illustrates why the program was too limited to serve many taxpayers.
“The Direct File pilot program has been a huge win for taxpayers,” Warren said in April 2024. “This year, thousands of taxpayers saved hours of their time and the $150 typically spent on TurboTax and other junk filing fees — money that could be spent on groceries or rent … I’m excited to continue to work with the IRS and the Treasury Department to permanently extend and expand this free and easy tax filing solution for Americans.”
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Warren has characterized herself as one of the top legislative architects of the Direct File system.
“For years, Senator Warren has been the Direct File program’s biggest champion — yet her own tax returns show she hired a private accountant,” David Williams, president of the Taxpayer Protection Alliance (TPA), a right-of-center fiscal advocacy group, told Fox News Digital.
“Direct File was ill-equipped to handle investment, property and interest income — limiting the tax credits and deductions Americans deserve. At its core, the government would not have any incentive — as the tax preparer, collector, and auditor — to maximize those deductions,” he added.
The Trump administration moved to suspend Direct File in 2025, and the IRS later told states the program would not be available for the 2026 filing season.
Even after her own return showed she used a private accountant and not Direct File for the 2024 tax-filing season, Warren continued to push for the system. On April 15, Tax Day 2026, Warren took a recently-introduced bill to the Senate floor seeking to revive the program.
“Filing your taxes should be easy and free … Let’s save people time and money, and show the American people that government can work for them,” Warren said.
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Ranking member Sen. Elizabeth Warren, D-Mass., questions Kevin Warsh, nominee to chairman of the Federal Reserve, during his Senate Banking, Housing and Urban Affairs Committee confirmation hearing on Tuesday, April 21, 2026. (Tom Williams/CQ-Roll Call, Inc via Getty Images)
Usage of the Direct File was low during the 2024 tax-filing season, with only 161,042 of the estimated 19 million eligible Americans submitting returns through it, according to an IRS report.
Among those who did use the service, however, 90% rated their experience as “excellent” or “above average,” according to the IRS. Large majorities of respondents reported that Direct File was easy to use and had high quality customer service support.
The TPA, however, says that 25% of Direct File users rated their experiences negatively, citing its analysis of user responses obtained via a Freedom of Information Act request.
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Sen. Elizabeth Warren, D-Mass., speaks as Health and Human Services Secretary Robert Kennedy Jr. appears before a Senate Finance Committee hearing in Washington, D.C., on Sept. 4, 2025. (Andrew Harnik/Getty Images)
Critics of Direct File, such as conservative economist Stephen Moore, have argued that allowing the IRS, which has an incentive to maximize tax revenue, to prepare taxes for Americans creates a conflict of interest and that the program isn’t truly free, given its administrative costs. Proponents like the left-of-center advocacy group Public Citizen, meanwhile, argue that eliminating filing costs could save taxpayers billions of dollars per year at a relatively minor public expense.
Firms such as Intuit and H&R Block lobbied aggressively to kill Direct File, which many believed would cut into their profits.
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Warren’s office did not respond to multiple requests for comment sent Monday.
