The Department of Homeland Security singled out Hilton on X, saying a hotel in Minnesota canceled reservations belonging to Immigration and Customs Enforcement agents.
According to a screenshot shared by DHS on Tuesday, a Hampton Inn in Lakeville, south of Minneapolis, said it was “not allowing any ICE or immigration agents to stay at our property.”
“If you are with DHS or immigration, let us know as we will have to cancel your reservation,” the screenshot said.
Hilton said it doesn’t own or operate the hotel.
“This hotel is independently owned and operated, and these actions were not reflective of Hilton values,” Hilton said in a statement to Business Insider. “We have been in direct contact with the hotel, and they have apologized for the actions of their team, which was not in keeping with their policies. They have taken immediate action to resolve this matter and are contacting impacted guests to ensure they are accommodated.”
“Hilton’s position is clear: Our properties are open to everyone and we do not tolerate any form of discrimination,” the statement said.
Everpeak Hospitality, the owner of the hotel, said in a statement Tuesday that the incident was “inconsistent with our policy of being a welcoming place for all.”
“We are in touch with the impacted guests to ensure they are accommodated,” the statement said. “We do not discriminate against any individuals or agencies and apologize to those impacted.”
The Department of Homeland Security did not respond to a request for comment.
Who owns Hilton-branded hotels?
Hilton is a publicly traded company owned by its shareholders.
Hilton’s largest known shareholders are The Vanguard Group and BlackRock, which respectively own 10.6% and 8.5% of its common stock, according to the company’s 2025 proxy statement.
Hilton, like other global hotel chains, does not own most Hilton-branded hotels.
Instead, most of its hotels are franchised, in which case they are owned and operated independently, or they are owned by a third party and operated by Hilton.
